How can I access my UKZN student emails?

Modified on Wed, 26 Nov at 10:22 AM

Multi-Factor Authentication (MFA) adds another layer of protection to the sign-in process beyond just a password. With MFA enabled, you will be prompted to provide additional identity verification when accessing Email via Outlook Web and Teams, after providing your password. 

Enforcing the use of MFA helps reduce the risk of attacks by providing extra layers of protection even if unauthorized people crack your username and password. 

The additional security can be applied either using the cellphone Microsoft Authenticator APP if using a SMARTPHONE, otherwise you can select the SMS option if using a NON-SMARTPHONE. 


Instructions for setting up Microsoft authenticator to access student emails. 

Step1. On the Computer internet browser please open link https://my.ukzn.ac.za

Click login You will be redirected to the Microsoft site

Step 2. On the Microsoft site that you have been redirected to, login with your student email address and password 

Student email address: studentnumber@stu.ukzn.ac.za

E.g. 200156895@stu.ukzn.ac.za

Password: LAN password

Step 3. After entering your details click next

Step 4. Scan QR CODE


To install Microsoft authenticator on your phone, go to the PLAY Store/

APP Store download and install the “Microsoft Authenticator” APP.

Open the app and you will see below screen. Choose “Scan a QR

Code” and point the phone to the screen above on your laptop.


Step 5. Click FINISH when done

Step 6. The computer will ask you to enter a Verification CODE on the

phone to confirm registration. Type this Verification CODE on the

phone and click yes.


THE APP REGISTRATION PROCESS HAS NOW BEEN COMPLETED.


SMS Registration procedure for phones that cannot install the

authenticator app because of limited storage.

Step1. On the Computer internet browser please click link https://my.ukzn.ac.za

Click login

You will be redirected to the Microsoft site

Step 2. On the Microsoft site that you have been redirected to, login with your student email address and password

Student email address: studentnumber@stu.ukzn.ac.za

E.g. 200156895@stu.ukzn.ac.za

Password: LAN password

Step 3. After entering your details click “I want to setup a different method”

Step 4. For SMS option, select PHONE

Step 5. Choose the country, “South Africa” and type in your cellphone

number

Step 6. Type in your cellphone number and click NEXT to receive a

verification code from your phone. Enter this verification code and

click NEXT.

Step 7. You will get the confirmation on the computer BROWSER that registration is completed


After verifying authenticator if you are using your personal laptop you can click Yes but a public/ LAN computer you can click No.

Step 1. Click Apps

Step 2. Click outlook

Once you have clicked on outlook your emails will show